We understand that a business’s greatest asset is their people, and that if they are developed and invested in, they are more likely to perform to a higher level, in turn helping the business to succeed and have a direct effect on your business’s bottom line.

We recognise that not all businesses need training in all areas, so with that in mind, we have created a suite of generic business courses to help managers and staff develop and improve their performance - which now can all be delivered online. 

Our Training & Development Courses

Managing Absences

Managing Absence is a vital part of the performance management process. It is important that we manage the process in accordance with employment law and practice and understand the implications of not following the right procedure.



To deepen the awareness of the group to the importance of communication within the workplace, the service industry and also in every day life.

Disciplinary & Grievance

As a company you will have disciplinary and grievance procedures and it is vital that these are followed. The implications of not following a proper laid out process, could mean that you end up with an employment tribunal claim against you.

Managing Activities


This course aims to help delegates manage their time proactively by understanding their personal work style, and learning techniques to plan and prioritise their work.

Managing People & Performances

The concept of performance management has been one of the most important and positive developments in ‘managing people’. We look at how we can manage people and their performance in order to build an organisation that people want to belong to and deliver quality customer service.



By understanding what motivates and de-motivates us we can actively encourage performance in others.



More and more these days, our job roles require that we do some form or presentation. This might be in a monthly meeting to a small group of people or it may be on a far larger scale. This course will equip you with the skills and knowledge to prepare and present professionally.

Recruiting the

right people

As an employer you have a commitment to ensure that your employees are competent – and today’s competitive environment demands that we attract, recruit and retain the best people. But how do we know we have the best person for the job?

Working closely with you, we can bespoke these courses in line with your internal policies and procedures.

We can also provide tailor-made courses to meet your needs, so if you do not see the course you require above, please contact us to discuss this further and see where we can help.


All courses can be delivered on site or at an alternative venue - and now ONLINE via Zoom.


  • Brilliant_Businesses_Favicon_RGB_edited_
  • Facebook
  • LinkedIn
  • Twitter